Privacy Policy

Your privacy matters to us. Learn how we protect and handle your data.

Lavionic GmbH ("Lavionic," "we," "us," or "our") operates the AI-powered platform Wingman360 AI (the "Platform"), available at https://wingman360.ai. We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Company Information

Lavionic GmbH

Leoprechtingstraße 34, 81739 Munich, Germany

Commercial register: Amtsgericht München, HRB 309394

Email: info@lavionic.com

1. Overview

Wingman360 AI provides AI-assisted tools and services designed for aviation professionals and organizations. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or use our Platform. We do not sell, share, or distribute personal data to third parties.

2. Information We Collect

We collect the following types of information to operate and improve our services:

Information You Provide Directly:

  • Name, email address, and company information when you create an account or contact us.
  • Uploaded documents, prompts, and queries submitted through the Platform.

Information Collected Automatically:

  • Technical data such as your IP address, browser type, operating system, and session logs.
  • Usage analytics to help us improve system performance and user experience.

Sensitive or Special Category Data:

We do not intentionally collect sensitive personal data (e.g., biometric, health, or precise location data). Users are instructed not to upload such information.

3. How We Use Your Information

We process your personal data only where legally permitted and necessary to:

  • Provide, maintain, and improve the Platform and its AI-driven tools.
  • Respond to support requests or user communications.
  • Ensure platform security and prevent unauthorized access.
  • Comply with legal and regulatory obligations.

We may analyze anonymized usage patterns to enhance platform performance and develop new features, but such data cannot be used to identify individuals.

4. Legal Bases for Processing

Lavionic processes personal data under the following legal bases:

Contract Performance

To deliver the services you request.

Legitimate Interests

To improve our services and maintain security.

Legal Obligations

To comply with applicable regulations.

Consent

When required (e.g., cookies, marketing communication).

5. Data Storage and Security

We use secure cloud hosting providers with industry-standard encryption and access controls. Data is encrypted both in transit and at rest. Access to your data is restricted to authorized personnel only.

We take appropriate technical and organizational measures to prevent loss, misuse, or unauthorized alteration of your data. However, no system can be 100% secure, and users are encouraged to protect their credentials and access responsibly.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Account-related data is deleted within 30 days after account closure unless legal or security reasons require longer retention.

7. Data Sharing and Transfers

We do not sell, trade, or rent user information. Data may be shared only with trusted third-party service providers under strict confidentiality agreements, solely to support core functions such as:

  • Cloud hosting and storage.
  • Technical support and analytics.

These providers are bound by GDPR-compliant data processing agreements. International data transfers, if any, are conducted under approved legal mechanisms (such as Standard Contractual Clauses).

8. Cookies and Analytics

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and personalize content. Our use of cookies includes:

Essential Cookies

Required for the Platform to function properly (authentication, security, UI preferences).

Analytics Cookies

Help us understand how visitors interact with our Site (e.g., Google Analytics).

Marketing Cookies

Track browsing habits to deliver relevant advertising and measure campaign effectiveness.

You can manage your cookie preferences through our cookie consent banner or your browser settings. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

9. Your Rights

Under GDPR and other applicable laws, you have the right to:

Access

your personal data

Correct

inaccurate information

Delete

your personal data

Withdraw

consent at any time

Restrict

specific processing activities

Portability

request data transfer

To exercise these rights, contact us at info@lavionic.com. We will respond within 30 days of verifying your request.

10. Children's Privacy

Wingman360 AI is not intended for individuals under 18 years old. We do not knowingly collect data from minors. If you believe a child has provided us personal data, please contact us for prompt deletion.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our data practices. The updated version will always be available at https://wingman360.ai/privacy-policy, with the effective date shown at the top. Material changes will be communicated via email or website notice.

12. Contact Us

For questions or concerns about this Privacy Policy or your data rights, please contact us:

Lavionic GmbH

Leoprechtingstraße 34, 81739 Munich, Germany

Commercial register: Amtsgericht München, HRB 309394

Email: info@lavionic.com

We are committed to handling your data transparently, securely, and lawfully.

Last updated: 5 September 2026